Shipping policy

Delivery times

I make all my lamps to order. I do not keep any stock. Orders are processed within 7-10 working days from receipt of payment. After shipment, the following approximate delivery times apply:

Slovakia – 1-3 business days
Czech Republic – 2-4 business days
Western EU (Germany, Austria, France, Benelux, Italy, Spain) – 4-7 business days
Northern Europe (Scandinavia, Finland, Baltic States) – 5-8 business days
Eastern EU (Poland, Hungary, Romania, Bulgaria, Croatia) – 5-8 business days
Other European countries – 6-10 business days
All orders are delivered no later than 30 days from order confirmation in accordance with the EU Consumer Rights Directive. In the event of a delay, we will inform you immediately.

We are not responsible for delays caused by customs clearance, force majeure or carrier errors.

SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. 

If the method of transport is agreed upon based on a special request of the buyer, the buyer bears the risk and any additional costs associated with this method of transport.

If the seller is obliged to deliver the goods to the place specified by the buyer in the order under the purchase contract, the buyer is obliged to accept the goods upon delivery.

If, for reasons on the buyer's part, the goods must be delivered repeatedly or in a different way than specified in the order, the buyer is obliged to pay the costs associated with the repeated delivery of the goods, or the costs associated with a different method of delivery.

When accepting the goods from the carrier, the buyer is obliged to check the integrity of the packaging of the goods and, in the event of any defects, immediately notify the carrier. If damage to the packaging is found indicating unauthorized entry into the shipment, the buyer does not have to accept the shipment from the carrier.

Additional rights and obligations of the parties during the transport of goods may be regulated by the seller's special delivery conditions, if issued by the seller.